Rules & Guidelines

In order to ensure a safe and enjoyable experience for everyone who uses the Heartland Events Center, please take note of the following rules, policies and guidelines:

The following items are strictly prohibited:

  • Firearms, knives or weapons of any kind
  • Cans or bottles
  • Large bags
  • Backpacks or duffle bags
  • Umbrellas
  • Coolers
  • Long chains
  • Spike necklaces
  • Belts with spikes
  • Laser pens

Event staff personnel reserve the right to reject items coming into the facility that do not appear on the list above. Patrons with prohibited articles will be turned away at the entrances. No storage or “check area” is provided for such items. Enforcement will be without exceptions.


Video cameras are strictly prohibited. Still cameras are typically prohibited during most concerts, but exceptions sometime apply.


The following items are strictly prohibited:

  • Outside food and beverages
  • Cigarettes and other tobacco products
  • Illegal drugs and paraphernalia


At the discretion of the Heartland Events Center, all guests are subject to search of their person and/or possessions—including women’s handbags of normal size that may be allowed entry after such search.

Please allow yourself ample time when you attend an event or show.